Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

RW

Called Kyle on Sunday evening and he returned my call same day. They sent a technician out on Tuesday and cleaned and repaired a much abused system for some folks that are struggling at the moment. Grant was very professional and responsive. I appreciate that didn’t try to upsell anything. Just did a great job in this 100+ weather and thanked us for the opportunity.

Robert W

These guys are amazing. Great and timely service. High quality results

J Rob Porterfield

Kyle and his team identified the issue quickly and provided a detailed outline of the options we could take. They were reasonable in their prices and were very communicative along the way. Would definitely use them again.

Brandon Simonton

Great service and very thorough.

Benjamin Knapp

Kyle provided great customer service with a fast response time and was very informative about the repair he made. Highly recommended.

Rachel Horton
Paradise, TX
SB

This was an emergency for us on a 100 degree day. The technician arrived same day, was very professional, and fixed the problem. Fast and efficient. I would highly recommend them.

Sue Ball
PT

Kyle was knowledgeable, very informative and friendly. We will definitely use this company again if needed.

Paul Turner
BB

Kylen was absolutely fantastic! Professional and very thoughtful and thorough! I was very pleased with the work he accomplished and the price also ! My problem wasn’t easy and it was a bigger than expected job and Kylen kept a smile on his face and worked through every bit of it. And the final bill was a lot more reasonable than I would have been charged elsewhere! Very fair and pleasant people to work with ! Thank you!

Barbara Baker

Absolutely recommend , prompt, friendly , very thorough and explained everything as well as showed me !! Highly recommended

Beth Howell

We can’t thank Kyle and Jarrett enough for coming out and inspecting our hvac unit. After thoroughly explaining their findings and cleaning the unit, they provided an estimate for further treatment. We are so lucky to have found Empire and will be using them for regular maintenance!

New customer review, posted within the last 2 monthsKendra