Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

SH

Kylen arrived within 2 hours of our call. He made a thorough inspection of our unit and explained the process and our options. He was courteous and friendly.

Sharon Hill
RW

Called Kyle on Sunday evening and he returned my call same day. They sent a technician out on Tuesday and cleaned and repaired a much abused system for some folks that are struggling at the moment. Grant was very professional and responsive. I appreciate that didn’t try to upsell anything. Just did a great job in this 100+ weather and thanked us for the opportunity.

Robert W

Arrived on time, pinpointed the issue immediately, explained what the mini-split needed to perform at optimal level. Repair made quickly. Will call in Empire again!!

Joni B
BT

Kyle and his crew were very professional, timely and courteous. He designed a great system for our 3500 square foot Barndominium. Would definitely recommend.

Brad Taylor

Very reliable! They show up when they say they will. Honest, friendly and took the extra time to make sure we were all set. Thanks to Jarrett we will remain toasty during this cold snap. Highly recommend!

New customer review, posted within the last 2 monthsBrittney Todtenhaupt
SC

Fast and thorough! I appreciated the quick scheduling. They recognized the importance of our issue with the current heat advisory and scheduled with us same day! Our house is cool again 2nd call 2 yrs later. My AC stopped working at 5pm Friday I called after hours at 6pm. They came at 715pm. Amazing response time, knee what was wrong with in 10 minutes. Knowledgeable, courteous and respectful. I really appreciate their help. Highly recommend to anyone that needs ac fixed fast and well.

Shawn Clokey

Kyle took good care of us! Kyle took his time to explain everything and the price was right! I’ll definitely use them again!

Robert McDaniel
LW

This is the ONLY A/C service that was willing to do an emergency call for my elderly parents after their A/C went out yesterday. And…AND….they came out within 2 hours. The young guy (Grant) that serviced our system gave us a temporary fix until the part comes in next week and was respectul, quick, and accurate. Glad they sent him out here. Will use this business from now on! Great Job!

Lyle Williams
JB

Came out on short notice, fixed what needed to be fixed and charged the system. Couldn’t be happier.

James Brackett

Awesome company, awesome owner and staff. Professional and reliable.

Randy Lemme