Testimonials

Like Us on Facebook

Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

DR

Real happy with the professionalism. The gentlemen were friendly and knowledgeable. They explained what they were going to do. They answered all our questions and pointed out what some of the parts did. Minimal disruption of the household. They cleaned up the small amount of trash and dirt that came off of the old unit. Besides the excellent service, they showed up a day early. They called before coming out to make sure they were not interrupting any of our plans. Fair price, great service and veteran owned. Thanks for the great job.would highly recommend the company to friends.

Don Register

He came out very quickly and was fast to diagnose what the problem was with our HVAC. Highly recommend!! Also very fair with pricing!!

Margie Flores

Awesome company, awesome owner and staff. Professional and reliable.

Randy Lemme
JK

Great service Started out with a nice affordable flat rate for diagnostics and then a flat rate again when they found what was wrong with the ac unit I paid what they quoted me and not a cent more than what they quoted me They taught me how to upkeep the ac unit myself for the future as well Great experience from start to finish

Jacob Kaul

Arrived on time, pinpointed the issue immediately, explained what the mini-split needed to perform at optimal level. Repair made quickly. Will call in Empire again!!

Joni B
NC

Kyle, Grant and his team are awesome. Got two full systems up and running in one day and went above and beyond to make sure some of the bad wiring in the house was fixed also. Competitive pricing and Highly recommend!

New customer review, posted within the last 2 monthsNathan Cannon

They are great! Always prompt & courteous & explain everything they are checking or fixing. I highly recommend them for anyone’s AC or heating needs.

Linnea Taylor-Sowders
PT

Kyle was knowledgeable, very informative and friendly. We will definitely use this company again if needed.

Paul Turner
EC

We have nothing but good to say about this company! Kyle has personally always dealt with us he is the owner of the company. He’s honest and knows his stuff! It’s hard finding a good AC person these days especially one you can trust!

Erica Colr
BB

Kylen was absolutely fantastic! Professional and very thoughtful and thorough! I was very pleased with the work he accomplished and the price also ! My problem wasn’t easy and it was a bigger than expected job and Kylen kept a smile on his face and worked through every bit of it. And the final bill was a lot more reasonable than I would have been charged elsewhere! Very fair and pleasant people to work with ! Thank you!

Barbara Baker