Testimonials

Kyle was responsive, prompt, and quickly diagnosed and solved our issue! Highly recommend!

Empire is a awesome company. Amazing service Kyle goes beyond and above to take care of all of our needs. I would highly recommend this company.

He came out very quickly and was fast to diagnose what the problem was with our HVAC. Highly recommend!! Also very fair with pricing!!

Kyle was a Godsend! I called 3 other AC companies before calling Empire. No one could come look at my Mom’s AC that stopped working today! Kyle was here within 2 hours of my initial call. He was professional, quick, and efficient! I felt that the price was fair for the work he did. I’m so thankful no one else could help us today! Thank you, Kyle and Thank you, Empire!!

Kyle and his team are very responsive and reasonable. I really appreciate the initial design, install and now maintenance for my business. Highly recommend!!

Absolute BEST experience with an A/C service company ever! The issue with our A/C had stumped another HVAC company and us for 3 plus weeks. Kyle & Steven came out and meticulously worked through the list of all of the possible problems until they figured it out. We appreciate their knowledge, diligence and professionalism! Empire Heating and Air will definitely be our go to from this day forward! I highly recommend this company and they are local if you’re in the Wise County area. But they also service the DFW metroplex as well. This is also a veteran owned business Kyle served in the US Army in Iraq and Afghanistan so all the more reason to give Empire a call!

They were very professional, very courteous and knew exactly what they were doing, and they did everything in a timely manner. It was less than a day and My new HVAC system performs to my expectations. I will definitely let family and friends know about Empire Heating and Air . Thanks guys!!!!

We had an issue with our heating. I called in the morning and Kyle came by in the afternoon. He was very knowledgeable and professional, investigated the issue and even helped us fix the programming of the thermostat. When the time comes I will definitely trust him with repairing or replacing our system.

What can I say? It was a great experience with Kyle. Not only was he thorough, honest and knowledgeable but also a fellow Veteran! He was able to get our system operational and gave us clear expectations for the future and what our next steps should be. I would 100% recommend.

Kyle was so nice to make the time to come out to our property later in the evening. He explained everything and helped us choose an option that was best suited for us! Would highly recommend!