Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
Awesome service! Their preventative maintenance paid off, I appreciate a company that offers services that save you money but, also one that is family owned teaching their new generations to come. Our heater and AC units are now running as they should, efficient and without any problems. Thank you!
Absolute BEST experience with an A/C service company ever! The issue with our A/C had stumped another HVAC company and us for 3 plus weeks. Kyle & Steven came out and meticulously worked through the list of all of the possible problems until they figured it out. We appreciate their knowledge, diligence and professionalism! Empire Heating and Air will definitely be our go to from this day forward! I highly recommend this company and they are local if you’re in the Wise County area. But they also service the DFW Metroplex as well.
If you want a company who is honest and trustworthy Empire Heating & Air is for you. They came to inspect a couple different issues we’re having and not only provided solutions, did the repairs, but didn’t take advantage of me either. In addition to that who wouldn’t want to support a veteran owned business. Its the one way we can continue to thank them for their service.
Kyle got out here quickly diagnosed the problem, fixed it and was out within an hour! Love doing business with the locals!
We are very grateful for the quick responses and how fast Kyle was able to come out and fix the issues we have had with our unit. Great work and great prices. Thank you guys!
Kyle and his team identified the issue quickly and provided a detailed outline of the options we could take. They were reasonable in their prices and were very communicative along the way. Would definitely use them again.
Can’t say enough great things about Empire! Kyle is honest, and works to fit your needs at a good price. Can’t go wrong when you choose this place!
Kyle is a true professional in every sense of the word! Prompt, efficient and honest! Not only did he fix my A/C, but he determined my compressor motor was still under warranty and arranged all the details of the exchange! I will recommend him to our entire HOA!
Kylan was very respectful. Showed up on time and got the work done. I recommend Empire Heating and Air for anyone in need of service.
2 weeks ago
The best! Kyle and his crew are professional, courteous, and fantastic at the work they do. Kyle’s attention to detail is fantastic and you can tell by the job he does and the way he conducts himself that he cares and is passionate about his job. Pricing is very reasonable and he makes sure to clean up after himself which, for me, speaks volumes of his character and work ethic. Can’t recommend Empire Heating & Air enough. Job well done! Thank you sir!