Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Always professional and friendly.

Teresa Lawrence
TB

Kyle was a Godsend! I called 3 other AC companies before calling Empire. No one could come look at my Mom’s AC that stopped working today! Kyle was here within 2 hours of my initial call. He was professional, quick, and efficient! I felt that the price was fair for the work he did. I’m so thankful no one else could help us today! Thank you, Kyle and Thank you, Empire!!

Teresa Bruggink
EC

We have nothing but good to say about this company! Kyle has personally always dealt with us he is the owner of the company. He’s honest and knows his stuff! It’s hard finding a good AC person these days especially one you can trust!

Erica Colr
LE

Kyle and Jarred were very thorough in their work. Everything was explained completely so I could understand. All work performed was approved by me prior to performing. Work area was left clean. They were very kind and respectful. Will definitely use again going forward.

Lynda Endicott
RW

Called Kyle on Sunday evening and he returned my call same day. They sent a technician out on Tuesday and cleaned and repaired a much abused system for some folks that are struggling at the moment. Grant was very professional and responsive. I appreciate that didn’t try to upsell anything. Just did a great job in this 100+ weather and thanked us for the opportunity.

Robert W
SJ

The team from Empire Heating diagnosed our problem quickly and replaced our old units. Very responsive, easy scheduling, very professional, knowledgeable and courteous staff. Highly recommend.

Susanne Jasper
DC

I am glad we used them. They had our ac up and running quickly. Wouldn’t hesitate to ask them for help again. Thank you!

David Cummings
RB

O my gosh I could not believe how good he was .my wife Vicki and I couldn’t say enough about Kyle and his helper . They came in and was very professional and nice, you new right off the bat they new what they were doing. They came in found the problem fast and got right on job fixing it . Hr later they were through , then I couldn’t believe how cheap it was. My advice if you need some heating and air work done, hands down Kyle is the one to call . You will not be sorry . It’s hard to find someone now a days that you can trust , well Kyle is one trust to do the work fast and at a good price that you will be happy with.

Richard Ballew
ZA

I can’t say enough how great dealing with Empire was. Amazing customer service, professionalism , and quality work. Upfront and honest no surprises and they went over and beyond to ensure our system was replaced correctly. I’ll be using Empire for any of my HVAC needs and recommend them to anyone who needs a service call or complete unit replacement.

New customer review, posted within the last 2 monthsZachary Andow
BT

Kyle and his crew were very professional, timely and courteous. He designed a great system for our 3500 square foot Barndominium. Would definitely recommend.

Brad Taylor