Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Awesome service! Their preventative maintenance paid off, I appreciate a company that offers services that save you money but, also one that is family owned teaching their new generations to come. Our heater and AC units are now running as they should, efficient and without any problems. Thank you!

Miguel BikeNBrew
EC

Kyle and Empire Heating & Air are top notch professionals. Had them out after a new install from another contractor didn’t go as planned. Kyle took the time to diagnose the issue and get the heat and a/c running like it was intended. Since then I’ve had them back to straighten out and hang my duct work in the attic and blow in insulation. I’ll always call Empire Heating & Air for my future hvac needs.

New customer review, posted within the last 2 monthsEric Curry
LE

Kyle and Jarred were very thorough in their work. Everything was explained completely so I could understand. All work performed was approved by me prior to performing. Work area was left clean. They were very kind and respectful. Will definitely use again going forward.

New customer review, posted within the last 2 monthsLynda Endicott
JK

Great service Started out with a nice affordable flat rate for diagnostics and then a flat rate again when they found what was wrong with the ac unit I paid what they quoted me and not a cent more than what they quoted me They taught me how to upkeep the ac unit myself for the future as well Great experience from start to finish

Jacob Kaul
DD

Kyle was great and honest. Will definitely call them back for any future issues

David Dallavalle

Empire fit me in when my a/c went out unexpectedly on short notice. Kyle was very thorough and fixed the issue quickly!

New customer review, posted within the last 2 monthsKyle Drew

Great experience with Kyle. He explained everything to us and gave us options to think about. Very fair pricing, easy to schedule and great communication on arrival. Definitely happy to have Kyle as our on-going Service guy! Thank you.

Pam Grether
SH

Kylen arrived within 2 hours of our call. He made a thorough inspection of our unit and explained the process and our options. He was courteous and friendly.

Sharon Hill
MU

Kyle does an excellent job in diagnosing problems and thoroughly checking on all components of the equipment. We are so pleased that we are now part of their yearly maintenance plan.

New customer review, posted within the last 2 monthsMike Umphress

Kyle took good care of us! Kyle took his time to explain everything and the price was right! I’ll definitely use them again!

Robert McDaniel