Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
The tech was on time & very efficient. Solved the hvac issue I was having on that service trip. Would definitely recommend!
Empire continues to serve with excellence, high humidity in diverse environments caused some excess condensation. Empire commitment to excellence responded quickly with purpose and a successful resolution. Cannot thank you enough!!
Love this company! They have done AC work for my personal home and commercial business and I couldn’t recommend them enough. Very informative, and thorough!
Jessica Hamra
On time, thorough, communicative, professional and clean.
I call upon Empire Heating & Air for both my residential and business needs. I recently had a leak from an air handler in the attic which was installed by the builder’s sub-contractor about 5 years ago. Kyle and his team were on-site the next morning and had me working again before it could even heat up in the house! His honest and trusted assessment and fix was an extremely reasonable price and the quality of their work is stellar! Highly recommend!
Kris JohnstonThis was an emergency for us on a 100 degree day. The technician arrived same day, was very professional, and fixed the problem. Fast and efficient. I would highly recommend them.
Excellent service. Exceeded all expectations. Called them on a Friday afternoon after another AC company cancelled our service call in 100* degree weather. They showed up within a couple of hours and fixed the problem so we didn’t have to go to a hotel. Friendly technician explained everything. You have our service for all future needs. We highly recommend!
Absolute BEST experience with an A/C service company ever! The issue with our A/C had stumped another HVAC company and us for 3 plus weeks. Kyle & Steven came out and meticulously worked through the list of all of the possible problems until they figured it out. We appreciate their knowledge, diligence and professionalism! Empire Heating and Air will definitely be our go to from this day forward! I highly recommend this company and they are local if you’re in the Wise County area. But they also service the DFW Metroplex as well.
We are please with their honesty. Definitely worth doing business with them.