Testimonials

Kylen was absolutely fantastic! Professional and very thoughtful and thorough! I was very pleased with the work he accomplished and the price also ! My problem wasn’t easy and it was a bigger than expected job and Kylen kept a smile on his face and worked through every bit of it. And the final bill was a lot more reasonable than I would have been charged elsewhere! Very fair and pleasant people to work with ! Thank you!

As always the service was great and very professional! Would always recommend Empire! Again Kyle was just as professional as he always is.

Always professional and friendly.

Jarrett was my technician and was very thorough and explained everything very well. He did what needed to be done and didn’t try to sell me anything extra. Price was very affordable Affordableand will definitely be having them out to service again.

Empire Heating and Air was awesome from start to finish! Kyle, Jarrett, and the crew showed up right on time and were super professional the whole way through. They explained everything clearly, worked quickly but carefully, and made sure every detail was handled. You can tell they take pride in their work and it really shows in the final result. These guys made the whole process easy and stress free. Highly recommend them and glad I picked them for our full 1st floor HVAC replacement!

Very reliable! They show up when they say they will. Honest, friendly and took the extra time to make sure we were all set. Thanks to Jarrett we will remain toasty during this cold snap. Highly recommend!

They are great! Always prompt & courteous & explain everything they are checking or fixing. I highly recommend them for anyone’s AC or heating needs.

I recently had the most remarkable experience with Kyle at Empire AC and Heating Company. As a new customer, I had signed up for a fall and spring tuneup contract, but because of an unforeseen glitch in an upgrade for their computer I wasn’t contacted for the spring tuneup. I called to inquire and Kyle apologized and came out to my house the following Friday and resolved the problem – which I never really expected having dealt with other companies in the past and how they treated their customers when an issue occurred. I was so pleased with his professionalism. Thank you again Kyle

Great experience with Kyle. He explained everything to us and gave us options to think about. Very fair pricing, easy to schedule and great communication on arrival. Definitely happy to have Kyle as our on-going Service guy! Thank you.

They were very professional, very courteous and knew exactly what they were doing, and they did everything in a timely manner. It was less than a day and My new HVAC system performs to my expectations. I will definitely let family and friends know about Empire Heating and Air . Thanks guys!!!!