Testimonials

Called Kyle on Sunday evening and he returned my call same day. They sent a technician out on Tuesday and cleaned and repaired a much abused system for some folks that are struggling at the moment. Grant was very professional and responsive. I appreciate that didn’t try to upsell anything. Just did a great job in this 100+ weather and thanked us for the opportunity.

Kyle and Jarred were very thorough in their work. Everything was explained completely so I could understand. All work performed was approved by me prior to performing. Work area was left clean. They were very kind and respectful. Will definitely use again going forward.

Empire is a awesome company. Amazing service Kyle goes beyond and above to take care of all of our needs. I would highly recommend this company.

Excellent & detailed on explanation service!

I realized my ac stopped working at 11:30am and called Empire Heating. A friendly representative advised me he thought they could have someone here between 1 and 3 on the same day. At 12:29pm, I received a text that Stewart from Empire heating was en route. Stewart was able to quickly identify and repair the defective part. My air conditioner was back up and working within 30-min. After the repair, Stewart took the time to clean off my outside unit with a hose. He was packed up and gone by 1:28pm. Quick professional work with a positive attitude. I will use his services again for any future AC problems.

Technician was friendly, informative & very thorough!

Fast, professional, and fair..

This is the ONLY A/C service that was willing to do an emergency call for my elderly parents after their A/C went out yesterday. And…AND….they came out within 2 hours. The young guy (Grant) that serviced our system gave us a temporary fix until the part comes in next week and was respectul, quick, and accurate. Glad they sent him out here. Will use this business from now on! Great Job!

I recently had the most remarkable experience with Kyle at Empire AC and Heating Company. As a new customer, I had signed up for a fall and spring tuneup contract, but because of an unforeseen glitch in an upgrade for their computer I wasn’t contacted for the spring tuneup. I called to inquire and Kyle apologized and came out to my house the following Friday and resolved the problem – which I never really expected having dealt with other companies in the past and how they treated their customers when an issue occurred. I was so pleased with his professionalism. Thank you again Kyle

Very good company. The owner Kyle will talk to you as long as it takes to understand your expectations. His crew is the same. Empire Heating and Air is the best HVAC company I have worked with in 40 plus years. I expect a lot when it comes to my home. Empire Heating and Air has delivered…plus!