Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
Excellent company! They were able to get us in same day. Our tech Kyle was absolutely the best! He explained everything so we understood and has a great friendly personality. They will be our go to company for any HVAC needs from now on. Would recommend them to anyone with HVAC needs from small to large.
We have nothing but good to say about this company! Kyle has personally always dealt with us he is the owner of the company. He’s honest and knows his stuff! It’s hard finding a good AC person these days especially one you can trust!
Great service, Made the time with an already busy schedule.
Empire is a awesome company. Amazing service Kyle goes beyond and above to take care of all of our needs. I would highly recommend this company.
Great service and very thorough.
I recently had the most remarkable experience with Kyle at Empire AC and Heating Company. As a new customer, I had signed up for a fall and spring tuneup contract, but because of an unforeseen glitch in an upgrade for their computer I wasn’t contacted for the spring tuneup. I called to inquire and Kyle apologized and came out to my house the following Friday and resolved the problem – which I never really expected having dealt with other companies in the past and how they treated their customers when an issue occurred. I was so pleased with his professionalism. Thank you again Kyle
Very prompt and very knowledgeable. Kept us informed at each step of the repair. I will definitely use this service again!!!
Great service Started out with a nice affordable flat rate for diagnostics and then a flat rate again when they found what was wrong with the ac unit I paid what they quoted me and not a cent more than what they quoted me They taught me how to upkeep the ac unit myself for the future as well Great experience from start to finish
Excellent & detailed on explanation service!
Debbie LangleyVery good company. The owner Kyle will talk to you as long as it takes to understand your expectations. His crew is the same. Empire Heating and Air is the best HVAC company I have worked with in 40 plus years. I expect a lot when it comes to my home. Empire Heating and Air has delivered…plus!