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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!


I realized my ac stopped working at 11:30am and called Empire Heating. A friendly representative advised me he thought they could have someone here between 1 and 3 on the same day. At 12:29pm, I received a text that Stewart from Empire heating was en route. Stewart was able to quickly identify and repair the defective part. My air conditioner was back up and working within 30-min. After the repair, Stewart took the time to clean off my outside unit with a hose. He was packed up and gone by 1:28pm. Quick professional work with a positive attitude. I will use his services again for any future AC problems.

J Strong

Kyle with Empire Heating and Air, LLC was very polite, personable and professional. He came the same day as the call, trouble shoot the unit, and returned three days later to install the new AC unit for my shop. I recommend them highly.

Pat Lang

Was very professional and did a great job getting me cool air 😀

Mary VanNoy

He came out at 9:00 pm to fix my air so I wouldn’t be without air all night. Good customer service.

Tina Smith
Springtown, TX

Great service and very thorough.

Benjamin Knapp

Great service, Made the time with an already busy schedule.

Kevin McCarthy

Easily one of the best service experiences I’ve had. Kyle from Empire went out of his way to be accommodating, flexible, and fair. Furthermore, the job was done both quickly and well. From now on, Empire will be the first company I call.

Michael Brumley

We have nothing but good to say about this company! Kyle has personally always dealt with us he is the owner of the company. He’s honest and knows his stuff! It’s hard finding a good AC person these days especially one you can trust!

Erica Colr

Awesome service! Their preventative maintenance paid off, I appreciate a company that offers services that save you money but, also one that is family owned teaching their new generations to come. Our heater and AC units are now running as they should, efficient and without any problems. Thank you!

Miguel BikeNBrew

We are very grateful for the quick responses and how fast Kyle was able to come out and fix the issues we have had with our unit. Great work and great prices. Thank you guys!

Samantha Sterner