Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

He came out at 9:00 pm to fix my air so I wouldn’t be without air all night. Good customer service.

Tina Smith
Springtown, TX
5

Called Kyle on Sunday evening and he returned my call same day. They sent a technician out on Tuesday and cleaned and repaired a much abused system for some folks that are struggling at the moment. Grant was very professional and responsive. I appreciate that didn’t try to upsell anything. Just did a great job in this 100+ weather and thanked us for the opportunity.

Robert W
5

Kyle was on time and assessed the problem quickly. He communicated out options clearly. His work was fast thorough and clean. The cost was extremely fair, a very good value.

Mark Hanby
5

We have nothing but good to say about this company! Kyle has personally always dealt with us he is the owner of the company. He’s honest and knows his stuff! It’s hard finding a good AC person these days especially one you can trust!

Erica Colr
5

Arrived on time, pinpointed the issue immediately, explained what the mini-split needed to perform at optimal level. Repair made quickly. Will call in Empire again!!

Joni B
5

Empire is a great company, they are quick to respond. Kyle an Grant are the best guys to work with and very efficient. They did an excellent job installing a new hvac system for us.

Dana Stokes
5

I am glad we used them. They had our ac up and running quickly. Wouldn’t hesitate to ask them for help again. Thank you!

David Cummings
5

In today’s world it is very hard to find reputable contractors. My interactions with Empire from the quote to the installation went exactly how it was presented. Their technician (Grant) was one of the best craftsmen I have seen here in Texas since I moved here. Grant went above and beyond to make sure that my installation was done correctly. If you need HVAC services I highly recommend this company. If possible ask for Grant. You will not be disappointed!!!

Joe Colosimo
5

Great service! Called out there in a emergency situation and they came out quick and helped out! Technician, Grant Stewart was able to explain and show me the problem. Very informative! Will be using them again in the future

Tabitha Matta
5

The team from Empire Heating diagnosed our problem quickly and replaced our old units. Very responsive, easy scheduling, very professional, knowledgeable and courteous staff. Highly recommend.

Susanne Jasper
5