He came out at 9:00 pm to fix my air so I wouldn’t be without air all night. Good customer service.
Called Kyle on Sunday evening and he returned my call same day. They sent a technician out on Tuesday and cleaned and repaired a much abused system for some folks that are struggling at the moment. Grant was very professional and responsive. I appreciate that didn’t try to upsell anything. Just did a great job in this 100+ weather and thanked us for the opportunity.
Kyle was on time and assessed the problem quickly. He communicated out options clearly. His work was fast thorough and clean. The cost was extremely fair, a very good value.
We have nothing but good to say about this company! Kyle has personally always dealt with us he is the owner of the company. He’s honest and knows his stuff! It’s hard finding a good AC person these days especially one you can trust!
Arrived on time, pinpointed the issue immediately, explained what the mini-split needed to perform at optimal level. Repair made quickly. Will call in Empire again!!
Empire is a great company, they are quick to respond. Kyle an Grant are the best guys to work with and very efficient. They did an excellent job installing a new hvac system for us.
I am glad we used them. They had our ac up and running quickly. Wouldn’t hesitate to ask them for help again. Thank you!
In today’s world it is very hard to find reputable contractors. My interactions with Empire from the quote to the installation went exactly how it was presented. Their technician (Grant) was one of the best craftsmen I have seen here in Texas since I moved here. Grant went above and beyond to make sure that my installation was done correctly. If you need HVAC services I highly recommend this company. If possible ask for Grant. You will not be disappointed!!!
Great service! Called out there in a emergency situation and they came out quick and helped out! Technician, Grant Stewart was able to explain and show me the problem. Very informative! Will be using them again in the future
The team from Empire Heating diagnosed our problem quickly and replaced our old units. Very responsive, easy scheduling, very professional, knowledgeable and courteous staff. Highly recommend.