Testimonials

Like Us on Facebook

Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Great service and very thorough.

Benjamin Knapp
5
B

I recently had the most remarkable experience with Kyle at Empire AC and Heating Company. As a new customer, I had signed up for a fall and spring tuneup contract, but because of an unforeseen glitch in an upgrade for their computer I wasn’t contacted for the spring tuneup. I called to inquire and Kyle apologized and came out to my house the following Friday and resolved the problem – which I never really expected having dealt with other companies in the past and how they treated their customers when an issue occurred. I was so pleased with his professionalism. Thank you again Kyle

Mary Barker
5
V

Was very professional and did a great job getting me cool air 😀

Mary VanNoy
5
C

I am glad we used them. They had our ac up and running quickly. Wouldn’t hesitate to ask them for help again. Thank you!

David Cummings
5
L

Technician was friendly, informative & very thorough!

Sherri Lucero
5
L

Kyle with Empire Heating and Air, LLC was very polite, personable and professional. He came the same day as the call, trouble shoot the unit, and returned three days later to install the new AC unit for my shop. I recommend them highly.

Pat Lang
5

Arrived on time, pinpointed the issue immediately, explained what the mini-split needed to perform at optimal level. Repair made quickly. Will call in Empire again!!

Joni B
5
S

I realized my ac stopped working at 11:30am and called Empire Heating. A friendly representative advised me he thought they could have someone here between 1 and 3 on the same day. At 12:29pm, I received a text that Stewart from Empire heating was en route. Stewart was able to quickly identify and repair the defective part. My air conditioner was back up and working within 30-min. After the repair, Stewart took the time to clean off my outside unit with a hose. He was packed up and gone by 1:28pm. Quick professional work with a positive attitude. I will use his services again for any future AC problems.

J Strong
5
J

The team from Empire Heating diagnosed our problem quickly and replaced our old units. Very responsive, easy scheduling, very professional, knowledgeable and courteous staff. Highly recommend.

Susanne Jasper
5
W

Called Kyle on Sunday evening and he returned my call same day. They sent a technician out on Tuesday and cleaned and repaired a much abused system for some folks that are struggling at the moment. Grant was very professional and responsive. I appreciate that didn’t try to upsell anything. Just did a great job in this 100+ weather and thanked us for the opportunity.

Robert W
5