Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Awesome company, awesome owner and staff. Professional and reliable.

Randy Lemme
SB

Empire continues to serve with excellence, high humidity in diverse environments caused some excess condensation. Empire commitment to excellence responded quickly with purpose and a successful resolution. Cannot thank you enough!!

Scott Bahr

Great communication and very professional. Highly recommend!!

Cheryl Foltz
EC

We have nothing but good to say about this company! Kyle has personally always dealt with us he is the owner of the company. He’s honest and knows his stuff! It’s hard finding a good AC person these days especially one you can trust!

Erica Colr

Kyle and his team identified the issue quickly and provided a detailed outline of the options we could take. They were reasonable in their prices and were very communicative along the way. Would definitely use them again.

Brandon Simonton
DR

Real happy with the professionalism. The gentlemen were friendly and knowledgeable. They explained what they were going to do. They answered all our questions and pointed out what some of the parts did. Minimal disruption of the household. They cleaned up the small amount of trash and dirt that came off of the old unit. Besides the excellent service, they showed up a day early. They called before coming out to make sure they were not interrupting any of our plans. Fair price, great service and veteran owned. Thanks for the great job.would highly recommend the company to friends.

Don Register

Awesome service! Their preventative maintenance paid off, I appreciate a company that offers services that save you money but, also one that is family owned teaching their new generations to come. Our heater and AC units are now running as they should, efficient and without any problems. Thank you!

Miguel BikeNBrew
WH

As always the service was great and very professional! Would always recommend Empire! Again Kyle was just as professional as he always is.

New customer review, posted within the last 2 monthsWade Holloway
KJ

Kyle and his team are very responsive and reasonable. I really appreciate the initial design, install and now maintenance for my business. Highly recommend!!

New customer review, posted within the last 2 monthsKris Johnston
BB

Kylen was absolutely fantastic! Professional and very thoughtful and thorough! I was very pleased with the work he accomplished and the price also ! My problem wasn’t easy and it was a bigger than expected job and Kylen kept a smile on his face and worked through every bit of it. And the final bill was a lot more reasonable than I would have been charged elsewhere! Very fair and pleasant people to work with ! Thank you!

Barbara Baker