Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

LC

Kyle got out here quickly diagnosed the problem, fixed it and was out within an hour! Love doing business with the locals!

Lori Culpepper
JW

We called Kyle this morning to come to our office and he came right out to get us operating and cooling down. Excellent customer service and very knowledgeable about everything we needed, thank you Kyle.

Jessica Wells
BT

Kyle and his crew were very professional, timely and courteous. He designed a great system for our 3500 square foot Barndominium. Would definitely recommend.

Brad Taylor

Easily one of the best service experiences I’ve had. Kyle from Empire went out of his way to be accommodating, flexible, and fair. Furthermore, the job was done both quickly and well. From now on, Empire will be the first company I call.

Michael Brumley

If you want a company who is honest and trustworthy Empire Heating & Air is for you. They came to inspect a couple different issues we’re having and not only provided solutions, did the repairs, but didn’t take advantage of me either. In addition to that who wouldn’t want to support a veteran owned business. Its the one way we can continue to thank them for their service.

Jason Wood
JS

Kyle is a true professional in every sense of the word! Prompt, efficient and honest! Not only did he fix my A/C, but he determined my compressor motor was still under warranty and arranged all the details of the exchange! I will recommend him to our entire HOA!

Jeff Stamm
VB

Excellent service. Exceeded all expectations. Called them on a Friday afternoon after another AC company cancelled our service call in 100* degree weather. They showed up within a couple of hours and fixed the problem so we didn’t have to go to a hotel. Friendly technician explained everything. You have our service for all future needs. We highly recommend!

Valetie Brown
KR

Kylan was very respectful. Showed up on time and got the work done. I recommend Empire Heating and Air for anyone in need of service.

Kane Rice
DR

Real happy with the professionalism. The gentlemen were friendly and knowledgeable. They explained what they were going to do. They answered all our questions and pointed out what some of the parts did. Minimal disruption of the household. They cleaned up the small amount of trash and dirt that came off of the old unit. Besides the excellent service, they showed up a day early. They called before coming out to make sure they were not interrupting any of our plans. Fair price, great service and veteran owned. Thanks for the great job.would highly recommend the company to friends.

Don Register

Great experience with Kyle. He explained everything to us and gave us options to think about. Very fair pricing, easy to schedule and great communication on arrival. Definitely happy to have Kyle as our on-going Service guy! Thank you.

Pam Grether