Testimonials

Like Us on Facebook

Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

L

Technician was friendly, informative & very thorough!

Sherri Lucero
5
C

In today’s world it is very hard to find reputable contractors. My interactions with Empire from the quote to the installation went exactly how it was presented. Their technician (Grant) was one of the best craftsmen I have seen here in Texas since I moved here. Grant went above and beyond to make sure that my installation was done correctly. If you need HVAC services I highly recommend this company. If possible ask for Grant. You will not be disappointed!!!

Joe Colosimo
5
H

Kyle was on time and assessed the problem quickly. He communicated out options clearly. His work was fast thorough and clean. The cost was extremely fair, a very good value.

Mark Hanby
5
W

Called Kyle on Sunday evening and he returned my call same day. They sent a technician out on Tuesday and cleaned and repaired a much abused system for some folks that are struggling at the moment. Grant was very professional and responsive. I appreciate that didn’t try to upsell anything. Just did a great job in this 100+ weather and thanked us for the opportunity.

Robert W
5

Arrived on time, pinpointed the issue immediately, explained what the mini-split needed to perform at optimal level. Repair made quickly. Will call in Empire again!!

Joni B
5
W

This is the ONLY A/C service that was willing to do an emergency call for my elderly parents after their A/C went out yesterday. And…AND….they came out within 2 hours. The young guy (Grant) that serviced our system gave us a temporary fix until the part comes in next week and was respectul, quick, and accurate. Glad they sent him out here. Will use this business from now on! Great Job!

Lyle Williams
5
e

Kyle always does an excellent job. He is professional, talented, and and provides timely service.

emarianelli1
5

Awesome company, awesome owner and staff. Professional and reliable.

Randy Lemme
5

Kyle took good care of us! Kyle took his time to explain everything and the price was right! I’ll definitely use them again!

Robert McDaniel
5
C

I am glad we used them. They had our ac up and running quickly. Wouldn’t hesitate to ask them for help again. Thank you!

David Cummings
5