Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Always professional and friendly.

Teresa Lawrence
ZA

I can’t say enough how great dealing with Empire was. Amazing customer service, professionalism , and quality work. Upfront and honest no surprises and they went over and beyond to ensure our system was replaced correctly. I’ll be using Empire for any of my HVAC needs and recommend them to anyone who needs a service call or complete unit replacement.

Zachary Andow

Easily one of the best service experiences I’ve had. Kyle from Empire went out of his way to be accommodating, flexible, and fair. Furthermore, the job was done both quickly and well. From now on, Empire will be the first company I call.

Michael Brumley
SH

Kylen arrived within 2 hours of our call. He made a thorough inspection of our unit and explained the process and our options. He was courteous and friendly.

Sharon Hill
DS

Empire is a great company, they are quick to respond. Kyle an Grant are the best guys to work with and very efficient. They did an excellent job installing a new hvac system for us.

Dana Stokes

Kyle was great to work with! He and his crew know what they are doing. Efficient and clean work. Would highly recommend! Now we get to enjoy our home gym in a nice cool garage during Texas Summer heat!

New customer review, posted within the last 2 monthsLaura Fowler

They were very professional, very courteous and knew exactly what they were doing, and they did everything in a timely manner. It was less than a day and My new HVAC system performs to my expectations. I will definitely let family and friends know about Empire Heating and Air . Thanks guys!!!!

New customer review, posted within the last 2 monthsMarc Clawson

Very reliable! They show up when they say they will. Honest, friendly and took the extra time to make sure we were all set. Thanks to Jarrett we will remain toasty during this cold snap. Highly recommend!

Brittney Todtenhaupt
SB

This was an emergency for us on a 100 degree day. The technician arrived same day, was very professional, and fixed the problem. Fast and efficient. I would highly recommend them.

Sue Ball

They are great! Always prompt & courteous & explain everything they are checking or fixing. I highly recommend them for anyone’s AC or heating needs.

Linnea Taylor-Sowders