Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

RW

Called Kyle on Sunday evening and he returned my call same day. They sent a technician out on Tuesday and cleaned and repaired a much abused system for some folks that are struggling at the moment. Grant was very professional and responsive. I appreciate that didn’t try to upsell anything. Just did a great job in this 100+ weather and thanked us for the opportunity.

Robert W
BB

Kylen was absolutely fantastic! Professional and very thoughtful and thorough! I was very pleased with the work he accomplished and the price also ! My problem wasn’t easy and it was a bigger than expected job and Kylen kept a smile on his face and worked through every bit of it. And the final bill was a lot more reasonable than I would have been charged elsewhere! Very fair and pleasant people to work with ! Thank you!

Barbara Baker
DR

Real happy with the professionalism. The gentlemen were friendly and knowledgeable. They explained what they were going to do. They answered all our questions and pointed out what some of the parts did. Minimal disruption of the household. They cleaned up the small amount of trash and dirt that came off of the old unit. Besides the excellent service, they showed up a day early. They called before coming out to make sure they were not interrupting any of our plans. Fair price, great service and veteran owned. Thanks for the great job.would highly recommend the company to friends.

Don Register

Empire fit me in when my a/c went out unexpectedly on short notice. Kyle was very thorough and fixed the issue quickly!

Kyle Drew

If you want a company who is honest and trustworthy Empire Heating & Air is for you. They came to inspect a couple different issues we’re having and not only provided solutions, did the repairs, but didn’t take advantage of me either. In addition to that who wouldn’t want to support a veteran owned business. Its the one way we can continue to thank them for their service.

Jason Wood
ZA

I can’t say enough how great dealing with Empire was. Amazing customer service, professionalism , and quality work. Upfront and honest no surprises and they went over and beyond to ensure our system was replaced correctly. I’ll be using Empire for any of my HVAC needs and recommend them to anyone who needs a service call or complete unit replacement.

New customer review, posted within the last 2 monthsZachary Andow

Very reliable! They show up when they say they will. Honest, friendly and took the extra time to make sure we were all set. Thanks to Jarrett we will remain toasty during this cold snap. Highly recommend!

New customer review, posted within the last 2 monthsBrittney Todtenhaupt
SC

The tech was on time & very efficient. Solved the hvac issue I was having on that service trip. Would definitely recommend!

New customer review, posted within the last 2 monthsShandra Crawford
RW

Called Kyle on Sunday evening and he returned my call same day. They sent a technician out on Tuesday and cleaned and repaired a much abused system for some folks that are struggling at the moment. Grant was very professional and responsive. I appreciate that didn’t try to upsell anything. Just did a great job in this 100+ weather and thanked us for the opportunity.

Robert W

He came out very quickly and was fast to diagnose what the problem was with our HVAC. Highly recommend!! Also very fair with pricing!!

Margie Flores