Testimonials

Kyle does an excellent job in diagnosing problems and thoroughly checking on all components of the equipment. We are so pleased that we are now part of their yearly maintenance plan.

Kylen was absolutely fantastic! Professional and very thoughtful and thorough! I was very pleased with the work he accomplished and the price also ! My problem wasn’t easy and it was a bigger than expected job and Kylen kept a smile on his face and worked through every bit of it. And the final bill was a lot more reasonable than I would have been charged elsewhere! Very fair and pleasant people to work with ! Thank you!

Kyle Henry with Empire Heating and Air, came to my home on a Friday evening, evaluated my issues, explained the situation and what he was going to do to correct them. He was very knowledgeable and fair. Empire is now my heating and AC go to. If you have any kind of issues with your heating and air conditioning, give them a call. Empire will do a great job.

Very good company. The owner Kyle will talk to you as long as it takes to understand your expectations. His crew is the same. Empire Heating and Air is the best HVAC company I have worked with in 40 plus years. I expect a lot when it comes to my home. Empire Heating and Air has delivered…plus!

Excellent & detailed on explanation service!

We have nothing but good to say about this company! Kyle has personally always dealt with us he is the owner of the company. He’s honest and knows his stuff! It’s hard finding a good AC person these days especially one you can trust!

Absolute BEST experience with an A/C service company ever! The issue with our A/C had stumped another HVAC company and us for 3 plus weeks. Kyle & Steven came out and meticulously worked through the list of all of the possible problems until they figured it out. We appreciate their knowledge, diligence and professionalism! Empire Heating and Air will definitely be our go to from this day forward! I highly recommend this company and they are local if you’re in the Wise County area. But they also service the DFW metroplex as well. This is also a veteran owned business Kyle served in the US Army in Iraq and Afghanistan so all the more reason to give Empire a call!

Fast, professional, and fair..

Kyle was so nice to make the time to come out to our property later in the evening. He explained everything and helped us choose an option that was best suited for us! Would highly recommend!

Kyle took good care of us! Kyle took his time to explain everything and the price was right! I’ll definitely use them again!