Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

SB

Empire continues to serve with excellence, high humidity in diverse environments caused some excess condensation. Empire commitment to excellence responded quickly with purpose and a successful resolution. Cannot thank you enough!!

New customer review, posted within the last 2 monthsScott Bahr
JC

In today’s world it is very hard to find reputable contractors. My interactions with Empire from the quote to the installation went exactly how it was presented. Their technician (Grant) was one of the best craftsmen I have seen here in Texas since I moved here. Grant went above and beyond to make sure that my installation was done correctly. If you need HVAC services I highly recommend this company. If possible ask for Grant. You will not be disappointed!!!

Joe Colosimo

Thank you for our new HVAC System! Crew were polite and professional! Would definitely recommend Kyle and Grant! Thank you! Ed and Kay

Greg Gatlin

Awesome service! Their preventative maintenance paid off, I appreciate a company that offers services that save you money but, also one that is family owned teaching their new generations to come. Our heater and AC units are now running as they should, efficient and without any problems. Thank you!

Miguel BikeNBrew
KR

Kylan was very respectful. Showed up on time and got the work done. I recommend Empire Heating and Air for anyone in need of service.

Kane Rice
JS

Kyle is a true professional in every sense of the word! Prompt, efficient and honest! Not only did he fix my A/C, but he determined my compressor motor was still under warranty and arranged all the details of the exchange! I will recommend him to our entire HOA!

Jeff Stamm
PL

Kyle with Empire Heating and Air, LLC was very polite, personable and professional. He came the same day as the call, trouble shoot the unit, and returned three days later to install the new AC unit for my shop. I recommend them highly.

Pat Lang

Very prompt and very knowledgeable. Kept us informed at each step of the repair. I will definitely use this service again!!!

Norman Tarwater Jr.
AR

Had no question on who to call when we needed our AC repaired. Kyle and Grant worked on our unit ALL DAY and into the evening (in 100° weather) to ensure that everything was running smoothly before going home. If you want honest, great quality, and professional work they are who you need to call!

Abbi Read
TM

Great service! Called out there in a emergency situation and they came out quick and helped out! Technician, Grant Stewart was able to explain and show me the problem. Very informative! Will be using them again in the future

Tabitha Matta