Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

P&LM

Very good company. The owner Kyle will talk to you as long as it takes to understand your expectations. His crew is the same. Empire Heating and Air is the best HVAC company I have worked with in 40 plus years. I expect a lot when it comes to my home. Empire Heating and Air has delivered…plus!

Pat & Lisa Murphy
DL

Excellent & detailed on explanation service!

Debbie Langley
TB

Kyle was a Godsend! I called 3 other AC companies before calling Empire. No one could come look at my Mom’s AC that stopped working today! Kyle was here within 2 hours of my initial call. He was professional, quick, and efficient! I felt that the price was fair for the work he did. I’m so thankful no one else could help us today! Thank you, Kyle and Thank you, Empire!!

New customer review, posted within the last 2 monthsTeresa Bruggink

 2 weeks ago

The best! Kyle and his crew are professional, courteous, and fantastic at the work they do. Kyle’s attention to detail is fantastic and you can tell by the job he does and the way he conducts himself that he cares and is passionate about his job. Pricing is very reasonable and he makes sure to clean up after himself which, for me, speaks volumes of his character and work ethic. Can’t recommend Empire Heating & Air enough. Job well done! Thank you sir!

Ryan Huff

They are great! Always prompt & courteous & explain everything they are checking or fixing. I highly recommend them for anyone’s AC or heating needs.

Linnea Taylor-Sowders

Empire fit me in when my a/c went out unexpectedly on short notice. Kyle was very thorough and fixed the issue quickly!

New customer review, posted within the last 2 monthsKyle Drew
VB

Excellent service. Exceeded all expectations. Called them on a Friday afternoon after another AC company cancelled our service call in 100* degree weather. They showed up within a couple of hours and fixed the problem so we didn’t have to go to a hotel. Friendly technician explained everything. You have our service for all future needs. We highly recommend!

Valetie Brown
GP

Fast, professional, and fair..

Gene Potter
TM

Great service! Called out there in a emergency situation and they came out quick and helped out! Technician, Grant Stewart was able to explain and show me the problem. Very informative! Will be using them again in the future

Tabitha Matta
BT

Kyle and his crew were very professional, timely and courteous. He designed a great system for our 3500 square foot Barndominium. Would definitely recommend.

Brad Taylor