Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

DC

I am glad we used them. They had our ac up and running quickly. Wouldn’t hesitate to ask them for help again. Thank you!

David Cummings
PT

Kyle was knowledgeable, very informative and friendly. We will definitely use this company again if needed.

Paul Turner

Always professional and friendly.

Teresa Lawrence
SH

Kylen arrived within 2 hours of our call. He made a thorough inspection of our unit and explained the process and our options. He was courteous and friendly.

Sharon Hill
SC

The tech was on time & very efficient. Solved the hvac issue I was having on that service trip. Would definitely recommend!

New customer review, posted within the last 2 monthsShandra Crawford
DR

Real happy with the professionalism. The gentlemen were friendly and knowledgeable. They explained what they were going to do. They answered all our questions and pointed out what some of the parts did. Minimal disruption of the household. They cleaned up the small amount of trash and dirt that came off of the old unit. Besides the excellent service, they showed up a day early. They called before coming out to make sure they were not interrupting any of our plans. Fair price, great service and veteran owned. Thanks for the great job.would highly recommend the company to friends.

Don Register
CP

Kyle was very professional and friendly. He got our system up and running again quickly. Highly recommend!

Chase Pierson
ZA

I can’t say enough how great dealing with Empire was. Amazing customer service, professionalism , and quality work. Upfront and honest no surprises and they went over and beyond to ensure our system was replaced correctly. I’ll be using Empire for any of my HVAC needs and recommend them to anyone who needs a service call or complete unit replacement.

New customer review, posted within the last 2 monthsZachary Andow
ES

Kyle came out and did a great job finishing the set up on our mini splits. Thank you so much! I will be recommending to friends and family.

Elizabeth Strand
VB

Excellent service. Exceeded all expectations. Called them on a Friday afternoon after another AC company cancelled our service call in 100* degree weather. They showed up within a couple of hours and fixed the problem so we didn’t have to go to a hotel. Friendly technician explained everything. You have our service for all future needs. We highly recommend!

Valetie Brown