Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

We are very grateful for the quick responses and how fast Kyle was able to come out and fix the issues we have had with our unit. Great work and great prices. Thank you guys!

Samantha Sterner
MH

Kyle was on time and assessed the problem quickly. He communicated out options clearly. His work was fast thorough and clean. The cost was extremely fair, a very good value.

Mark Hanby
AR

Had no question on who to call when we needed our AC repaired. Kyle and Grant worked on our unit ALL DAY and into the evening (in 100° weather) to ensure that everything was running smoothly before going home. If you want honest, great quality, and professional work they are who you need to call!

Abbi Read
BT

Kyle and his crew were very professional, timely and courteous. He designed a great system for our 3500 square foot Barndominium. Would definitely recommend.

Brad Taylor

Kyle and his team identified the issue quickly and provided a detailed outline of the options we could take. They were reasonable in their prices and were very communicative along the way. Would definitely use them again.

New customer review, posted within the last 2 monthsBrandon Simonton

We couldn’t recommend them enough! Very courteous and prompt. Willing to work around our work schedules and very knowledgeable. We look forward to using them over and over again!

Stephanie Brumley
Fort Worth, TX
RW

Called Kyle on Sunday evening and he returned my call same day. They sent a technician out on Tuesday and cleaned and repaired a much abused system for some folks that are struggling at the moment. Grant was very professional and responsive. I appreciate that didn’t try to upsell anything. Just did a great job in this 100+ weather and thanked us for the opportunity.

Robert W

Kyle took good care of us! Kyle took his time to explain everything and the price was right! I’ll definitely use them again!

Robert McDaniel
KR

Kylan was very respectful. Showed up on time and got the work done. I recommend Empire Heating and Air for anyone in need of service.

Kane Rice

Easily one of the best service experiences I’ve had. Kyle from Empire went out of his way to be accommodating, flexible, and fair. Furthermore, the job was done both quickly and well. From now on, Empire will be the first company I call.

Michael Brumley