Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

SH

Kylen arrived within 2 hours of our call. He made a thorough inspection of our unit and explained the process and our options. He was courteous and friendly.

Sharon Hill

Great communication and very professional. Highly recommend!!

New customer review, posted within the last 2 monthsCheryl Foltz

Awesome service! Their preventative maintenance paid off, I appreciate a company that offers services that save you money but, also one that is family owned teaching their new generations to come. Our heater and AC units are now running as they should, efficient and without any problems. Thank you!

Miguel BikeNBrew

Very prompt and very knowledgeable. Kept us informed at each step of the repair. I will definitely use this service again!!!

Norman Tarwater Jr.
JC

In today’s world it is very hard to find reputable contractors. My interactions with Empire from the quote to the installation went exactly how it was presented. Their technician (Grant) was one of the best craftsmen I have seen here in Texas since I moved here. Grant went above and beyond to make sure that my installation was done correctly. If you need HVAC services I highly recommend this company. If possible ask for Grant. You will not be disappointed!!!

Joe Colosimo

Absolutely recommend , prompt, friendly , very thorough and explained everything as well as showed me !! Highly recommended

Beth Howell

These guys are amazing. Great and timely service. High quality results

J Rob Porterfield
GP

Fast, professional, and fair..

Gene Potter
LC

Kyle got out here quickly diagnosed the problem, fixed it and was out within an hour! Love doing business with the locals!

Lori Culpepper
TB

Kyle was a Godsend! I called 3 other AC companies before calling Empire. No one could come look at my Mom’s AC that stopped working today! Kyle was here within 2 hours of my initial call. He was professional, quick, and efficient! I felt that the price was fair for the work he did. I’m so thankful no one else could help us today! Thank you, Kyle and Thank you, Empire!!

Teresa Bruggink