Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

JJ

Excellent company! They were able to get us in same day. Our tech Kyle was absolutely the best! He explained everything so we understood and has a great friendly personality. They will be our go to company for any HVAC needs from now on. Would recommend them to anyone with HVAC needs from small to large.

Jay Johnson

These guys are amazing. Great and timely service. High quality results

J Rob Porterfield

If you want a company who is honest and trustworthy Empire Heating & Air is for you. They came to inspect a couple different issues we’re having and not only provided solutions, did the repairs, but didn’t take advantage of me either. In addition to that who wouldn’t want to support a veteran owned business. Its the one way we can continue to thank them for their service.

Jason Wood

On time, thorough, communicative, professional and clean.

New customer review, posted within the last 2 monthsJustin Johnson
SS

Top-Notch Service! My air conditioner went out late one evening, and I was worried I’d be stuck without it all weekend. I called Empire Heating & Air around 8 PM, and to my surprise, the owner, Kyle, was more than willing to fit me into his schedule the very next day. He arrived at my house around 8:30 AM and had my A/C unit up and running within an hour! I’m so grateful for his quick response, professionalism, and willingness to help on such short notice. Highly recommend Empire Heating & Air to anyone needing fast and reliable service!

Shannon Scott
MU

Kyle does an excellent job in diagnosing problems and thoroughly checking on all components of the equipment. We are so pleased that we are now part of their yearly maintenance plan.

Mike Umphress

Empire fit me in when my a/c went out unexpectedly on short notice. Kyle was very thorough and fixed the issue quickly!

Kyle Drew

Very prompt and very knowledgeable. Kept us informed at each step of the repair. I will definitely use this service again!!!

Norman Tarwater Jr.

Kyle took good care of us! Kyle took his time to explain everything and the price was right! I’ll definitely use them again!

Robert McDaniel
DC

I am glad we used them. They had our ac up and running quickly. Wouldn’t hesitate to ask them for help again. Thank you!

David Cummings