Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Kyle was so nice to make the time to come out to our property later in the evening. He explained everything and helped us choose an option that was best suited for us! Would highly recommend!

Erika Gopffarth

Excellent company! They were able to get us in same day. Our tech Kyle was absolutely the best! He explained everything so we understood and has a great friendly personality. They will be our go to company for any HVAC needs from now on. Would recommend them to anyone with HVAC needs from small to large.

Jay Johnson

Jarrett and Kyle were on time and very professional. They let me know what the issues were with my unit and laid out a treatment plan. I would definitely recommend their service.

Danielle Roberts

This was an emergency for us on a 100 degree day. The technician arrived same day, was very professional, and fixed the problem. Fast and efficient. I would highly recommend them.

Sue Ball

 2 weeks ago

The best! Kyle and his crew are professional, courteous, and fantastic at the work they do. Kyle’s attention to detail is fantastic and you can tell by the job he does and the way he conducts himself that he cares and is passionate about his job. Pricing is very reasonable and he makes sure to clean up after himself which, for me, speaks volumes of his character and work ethic. Can’t recommend Empire Heating & Air enough. Job well done! Thank you sir!

Ryan Huff

Kyle was a Godsend! I called 3 other AC companies before calling Empire. No one could come look at my Mom’s AC that stopped working today! Kyle was here within 2 hours of my initial call. He was professional, quick, and efficient! I felt that the price was fair for the work he did. I’m so thankful no one else could help us today! Thank you, Kyle and Thank you, Empire!!

Teresa Bruggink

These guys are amazing. Great and timely service. High quality results

J Rob Porterfield

Arrived on time, pinpointed the issue immediately, explained what the mini-split needed to perform at optimal level. Repair made quickly. Will call in Empire again!!

Joni B

Kyle provided great customer service with a fast response time and was very informative about the repair he made. Highly recommended.

New customer review, posted within the last 2 monthsRachel Horton
Paradise, TX

He came out at 9:00 pm to fix my air so I wouldn’t be without air all night. Good customer service.

Tina Smith
Springtown, TX