Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Empire is a awesome company. Amazing service Kyle goes beyond and above to take care of all of our needs. I would highly recommend this company.

Triple T 3 Self Storage

Empire continues to serve with excellence, high humidity in diverse environments caused some excess condensation. Empire commitment to excellence responded quickly with purpose and a successful resolution. Cannot thank you enough!!

Scott Bahr

Kyle was knowledgeable, very informative and friendly. We will definitely use this company again if needed.

Paul Turner

I realized my ac stopped working at 11:30am and called Empire Heating. A friendly representative advised me he thought they could have someone here between 1 and 3 on the same day. At 12:29pm, I received a text that Stewart from Empire heating was en route. Stewart was able to quickly identify and repair the defective part. My air conditioner was back up and working within 30-min. After the repair, Stewart took the time to clean off my outside unit with a hose. He was packed up and gone by 1:28pm. Quick professional work with a positive attitude. I will use his services again for any future AC problems.

J Strong

We couldn’t recommend them enough! Very courteous and prompt. Willing to work around our work schedules and very knowledgeable. We look forward to using them over and over again!

Stephanie Brumley
Fort Worth, TX

We are very grateful for the quick responses and how fast Kyle was able to come out and fix the issues we have had with our unit. Great work and great prices. Thank you guys!

Samantha Sterner

Kyle and Jarred were very thorough in their work. Everything was explained completely so I could understand. All work performed was approved by me prior to performing. Work area was left clean. They were very kind and respectful. Will definitely use again going forward.

Lynda Endicott

Fast and thorough! I appreciated the quick scheduling. They recognized the importance of our issue with the current heat advisory and scheduled with us same day! Our house is cool again 2nd call 2 yrs later. My AC stopped working at 5pm Friday I called after hours at 6pm. They came at 715pm. Amazing response time, knee what was wrong with in 10 minutes. Knowledgeable, courteous and respectful. I really appreciate their help. Highly recommend to anyone that needs ac fixed fast and well.

Shawn Clokey

Kylan was very respectful. Showed up on time and got the work done. I recommend Empire Heating and Air for anyone in need of service.

Kane Rice

Very good company. The owner Kyle will talk to you as long as it takes to understand your expectations. His crew is the same. Empire Heating and Air is the best HVAC company I have worked with in 40 plus years. I expect a lot when it comes to my home. Empire Heating and Air has delivered…plus!

Pat and Lisa Murphy