Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

SS

Top-Notch Service! My air conditioner went out late one evening, and I was worried I’d be stuck without it all weekend. I called Empire Heating & Air around 8 PM, and to my surprise, the owner, Kyle, was more than willing to fit me into his schedule the very next day. He arrived at my house around 8:30 AM and had my A/C unit up and running within an hour! I’m so grateful for his quick response, professionalism, and willingness to help on such short notice. Highly recommend Empire Heating & Air to anyone needing fast and reliable service!

Shannon Scott
RB

O my gosh I could not believe how good he was .my wife Vicki and I couldn’t say enough about Kyle and his helper . They came in and was very professional and nice, you new right off the bat they new what they were doing. They came in found the problem fast and got right on job fixing it . Hr later they were through , then I couldn’t believe how cheap it was. My advice if you need some heating and air work done, hands down Kyle is the one to call . You will not be sorry . It’s hard to find someone now a days that you can trust , well Kyle is one trust to do the work fast and at a good price that you will be happy with.

Richard Ballew
TM

Great service! Called out there in a emergency situation and they came out quick and helped out! Technician, Grant Stewart was able to explain and show me the problem. Very informative! Will be using them again in the future

Tabitha Matta
LC

Kyle got out here quickly diagnosed the problem, fixed it and was out within an hour! Love doing business with the locals!

Lori Culpepper

Awesome company, awesome owner and staff. Professional and reliable.

Randy Lemme

He came out at 9:00 pm to fix my air so I wouldn’t be without air all night. Good customer service.

Tina Smith
Springtown, TX
RW

Called Kyle on Sunday evening and he returned my call same day. They sent a technician out on Tuesday and cleaned and repaired a much abused system for some folks that are struggling at the moment. Grant was very professional and responsive. I appreciate that didn’t try to upsell anything. Just did a great job in this 100+ weather and thanked us for the opportunity.

Robert W

Thank you for our new HVAC System! Crew were polite and professional! Would definitely recommend Kyle and Grant! Thank you! Ed and Kay

Greg Gatlin

Kyle and his team identified the issue quickly and provided a detailed outline of the options we could take. They were reasonable in their prices and were very communicative along the way. Would definitely use them again.

Brandon Simonton
JW

We called Kyle this morning to come to our office and he came right out to get us operating and cooling down. Excellent customer service and very knowledgeable about everything we needed, thank you Kyle.

Jessica Wells