Testimonials

I recently had the most remarkable experience with Kyle at Empire AC and Heating Company. As a new customer, I had signed up for a fall and spring tuneup contract, but because of an unforeseen glitch in an upgrade for their computer I wasn’t contacted for the spring tuneup. I called to inquire and Kyle apologized and came out to my house the following Friday and resolved the problem – which I never really expected having dealt with other companies in the past and how they treated their customers when an issue occurred. I was so pleased with his professionalism. Thank you again Kyle

Always an amazing service!

Jarrett and Kyle were on time and very professional. They let me know what the issues were with my unit and laid out a treatment plan. I would definitely recommend their service.

Kyle does an excellent job in diagnosing problems and thoroughly checking on all components of the equipment. We are so pleased that we are now part of their yearly maintenance plan.

Kyle came out and did a great job finishing the set up on our mini splits. Thank you so much! I will be recommending to friends and family.

Kyle got out here quickly diagnosed the problem, fixed it and was out within an hour! Love doing business with the locals!

I can’t say enough how great dealing with Empire was. Amazing customer service, professionalism , and quality work. Upfront and honest no surprises and they went over and beyond to ensure our system was replaced correctly. I’ll be using Empire for any of my HVAC needs and recommend them to anyone who needs a service call or complete unit replacement.

Empire Heating and Air was awesome from start to finish! Kyle, Jarrett, and the crew showed up right on time and were super professional the whole way through. They explained everything clearly, worked quickly but carefully, and made sure every detail was handled. You can tell they take pride in their work and it really shows in the final result. These guys made the whole process easy and stress free. Highly recommend them and glad I picked them for our full 1st floor HVAC replacement!

Real happy with the professionalism. The gentlemen were friendly and knowledgeable. They explained what they were going to do. They answered all our questions and pointed out what some of the parts did. Minimal disruption of the household. They cleaned up the small amount of trash and dirt that came off of the old unit. Besides the excellent service, they showed up a day early. They called before coming out to make sure they were not interrupting any of our plans. Fair price, great service and veteran owned. Thanks for the great job.would highly recommend the company to friends.

Kyle Henry with Empire Heating and Air, came to my home on a Friday evening, evaluated my issues, explained the situation and what he was going to do to correct them. He was very knowledgeable and fair. Empire is now my heating and AC go to. If you have any kind of issues with your heating and air conditioning, give them a call. Empire will do a great job.