Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Arrived on time, pinpointed the issue immediately, explained what the mini-split needed to perform at optimal level. Repair made quickly. Will call in Empire again!!

Joni B

Kyle and his team identified the issue quickly and provided a detailed outline of the options we could take. They were reasonable in their prices and were very communicative along the way. Would definitely use them again.

New customer review, posted within the last 2 monthsBrandon Simonton

He came out at 9:00 pm to fix my air so I wouldn’t be without air all night. Good customer service.

Tina Smith
Springtown, TX
ES

Kyle came out and did a great job finishing the set up on our mini splits. Thank you so much! I will be recommending to friends and family.

Elizabeth Strand
LE

Kyle and Jarred were very thorough in their work. Everything was explained completely so I could understand. All work performed was approved by me prior to performing. Work area was left clean. They were very kind and respectful. Will definitely use again going forward.

Lynda Endicott
RB

O my gosh I could not believe how good he was .my wife Vicki and I couldn’t say enough about Kyle and his helper . They came in and was very professional and nice, you new right off the bat they new what they were doing. They came in found the problem fast and got right on job fixing it . Hr later they were through , then I couldn’t believe how cheap it was. My advice if you need some heating and air work done, hands down Kyle is the one to call . You will not be sorry . It’s hard to find someone now a days that you can trust , well Kyle is one trust to do the work fast and at a good price that you will be happy with.

New customer review, posted within the last 2 monthsRichard Ballew
KR

Kylan was very respectful. Showed up on time and got the work done. I recommend Empire Heating and Air for anyone in need of service.

Kane Rice
EC

We have nothing but good to say about this company! Kyle has personally always dealt with us he is the owner of the company. He’s honest and knows his stuff! It’s hard finding a good AC person these days especially one you can trust!

Erica Colr

Kyle took good care of us! Kyle took his time to explain everything and the price was right! I’ll definitely use them again!

Robert McDaniel
SC

Fast and thorough! I appreciated the quick scheduling. They recognized the importance of our issue with the current heat advisory and scheduled with us same day! Our house is cool again 2nd call 2 yrs later. My AC stopped working at 5pm Friday I called after hours at 6pm. They came at 715pm. Amazing response time, knee what was wrong with in 10 minutes. Knowledgeable, courteous and respectful. I really appreciate their help. Highly recommend to anyone that needs ac fixed fast and well.

Shawn Clokey