Testimonials

Like Us on Facebook

Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

These guys are amazing. Great and timely service. High quality results

J Rob Porterfield

Absolutely recommend , prompt, friendly , very thorough and explained everything as well as showed me !! Highly recommended

Beth Howell
SC

Fast and thorough! I appreciated the quick scheduling. They recognized the importance of our issue with the current heat advisory and scheduled with us same day! Our house is cool again 2nd call 2 yrs later. My AC stopped working at 5pm Friday I called after hours at 6pm. They came at 715pm. Amazing response time, knee what was wrong with in 10 minutes. Knowledgeable, courteous and respectful. I really appreciate their help. Highly recommend to anyone that needs ac fixed fast and well.

Shawn Clokey
DR

Real happy with the professionalism. The gentlemen were friendly and knowledgeable. They explained what they were going to do. They answered all our questions and pointed out what some of the parts did. Minimal disruption of the household. They cleaned up the small amount of trash and dirt that came off of the old unit. Besides the excellent service, they showed up a day early. They called before coming out to make sure they were not interrupting any of our plans. Fair price, great service and veteran owned. Thanks for the great job.would highly recommend the company to friends.

Don Register
MU

Kyle does an excellent job in diagnosing problems and thoroughly checking on all components of the equipment. We are so pleased that we are now part of their yearly maintenance plan.

Mike Umphress
DS

Empire is a great company, they are quick to respond. Kyle an Grant are the best guys to work with and very efficient. They did an excellent job installing a new hvac system for us.

Dana Stokes
KJ

Kyle and his team are very responsive and reasonable. I really appreciate the initial design, install and now maintenance for my business. Highly recommend!!

New customer review, posted within the last 2 monthsKris Johnston

We can’t thank Kyle and Jarrett enough for coming out and inspecting our hvac unit. After thoroughly explaining their findings and cleaning the unit, they provided an estimate for further treatment. We are so lucky to have found Empire and will be using them for regular maintenance!

New customer review, posted within the last 2 monthsKendra

 2 weeks ago

The best! Kyle and his crew are professional, courteous, and fantastic at the work they do. Kyle’s attention to detail is fantastic and you can tell by the job he does and the way he conducts himself that he cares and is passionate about his job. Pricing is very reasonable and he makes sure to clean up after himself which, for me, speaks volumes of his character and work ethic. Can’t recommend Empire Heating & Air enough. Job well done! Thank you sir!

Ryan Huff

Very reliable! They show up when they say they will. Honest, friendly and took the extra time to make sure we were all set. Thanks to Jarrett we will remain toasty during this cold snap. Highly recommend!

New customer review, posted within the last 2 monthsBrittney Todtenhaupt