Testimonials

Like Us on Facebook

Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

RB

O my gosh I could not believe how good he was .my wife Vicki and I couldn’t say enough about Kyle and his helper . They came in and was very professional and nice, you new right off the bat they new what they were doing. They came in found the problem fast and got right on job fixing it . Hr later they were through , then I couldn’t believe how cheap it was. My advice if you need some heating and air work done, hands down Kyle is the one to call . You will not be sorry . It’s hard to find someone now a days that you can trust , well Kyle is one trust to do the work fast and at a good price that you will be happy with.

Richard Ballew
SJ

The team from Empire Heating diagnosed our problem quickly and replaced our old units. Very responsive, easy scheduling, very professional, knowledgeable and courteous staff. Highly recommend.

Susanne Jasper
BT

Kyle and his crew were very professional, timely and courteous. He designed a great system for our 3500 square foot Barndominium. Would definitely recommend.

Brad Taylor
VB

Excellent service. Exceeded all expectations. Called them on a Friday afternoon after another AC company cancelled our service call in 100* degree weather. They showed up within a couple of hours and fixed the problem so we didn’t have to go to a hotel. Friendly technician explained everything. You have our service for all future needs. We highly recommend!

Valetie Brown
JC

In today’s world it is very hard to find reputable contractors. My interactions with Empire from the quote to the installation went exactly how it was presented. Their technician (Grant) was one of the best craftsmen I have seen here in Texas since I moved here. Grant went above and beyond to make sure that my installation was done correctly. If you need HVAC services I highly recommend this company. If possible ask for Grant. You will not be disappointed!!!

Joe Colosimo

We had an issue with our heating. I called in the morning and Kyle came by in the afternoon. He was very knowledgeable and professional, investigated the issue and even helped us fix the programming of the thermostat. When the time comes I will definitely trust him with repairing or replacing our system.

New customer review, posted within the last 2 monthsBoris Todtenhaupt

Easily one of the best service experiences I’ve had. Kyle from Empire went out of his way to be accommodating, flexible, and fair. Furthermore, the job was done both quickly and well. From now on, Empire will be the first company I call.

Michael Brumley
JJ

Excellent company! They were able to get us in same day. Our tech Kyle was absolutely the best! He explained everything so we understood and has a great friendly personality. They will be our go to company for any HVAC needs from now on. Would recommend them to anyone with HVAC needs from small to large.

Jay Johnson
MB

I recently had the most remarkable experience with Kyle at Empire AC and Heating Company. As a new customer, I had signed up for a fall and spring tuneup contract, but because of an unforeseen glitch in an upgrade for their computer I wasn’t contacted for the spring tuneup. I called to inquire and Kyle apologized and came out to my house the following Friday and resolved the problem – which I never really expected having dealt with other companies in the past and how they treated their customers when an issue occurred. I was so pleased with his professionalism. Thank you again Kyle

Mary Barker
PT

Kyle was knowledgeable, very informative and friendly. We will definitely use this company again if needed.

Paul Turner