Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

We can’t thank Kyle and Jarrett enough for coming out and inspecting our hvac unit. After thoroughly explaining their findings and cleaning the unit, they provided an estimate for further treatment. We are so lucky to have found Empire and will be using them for regular maintenance!

New customer review, posted within the last 2 monthsKendra

These guys are amazing. Great and timely service. High quality results

J Rob Porterfield
RL

Empire Heating and Air was awesome from start to finish! Kyle, Jarrett, and the crew showed up right on time and were super professional the whole way through. They explained everything clearly, worked quickly but carefully, and made sure every detail was handled. You can tell they take pride in their work and it really shows in the final result. These guys made the whole process easy and stress free. Highly recommend them and glad I picked them for our full 1st floor HVAC replacement!

Ross Lopez
BT

Kyle and his crew were very professional, timely and courteous. He designed a great system for our 3500 square foot Barndominium. Would definitely recommend.

Brad Taylor
SB

Empire continues to serve with excellence, high humidity in diverse environments caused some excess condensation. Empire commitment to excellence responded quickly with purpose and a successful resolution. Cannot thank you enough!!

Scott Bahr

Always an amazing service!

Patrick Ohara

Empire fit me in when my a/c went out unexpectedly on short notice. Kyle was very thorough and fixed the issue quickly!

Kyle Drew
EC

Kyle and Empire Heating & Air are top notch professionals. Had them out after a new install from another contractor didn’t go as planned. Kyle took the time to diagnose the issue and get the heat and a/c running like it was intended. Since then I’ve had them back to straighten out and hang my duct work in the attic and blow in insulation. I’ll always call Empire Heating & Air for my future hvac needs.

Eric Curry
KJ

Kyle and his team are very responsive and reasonable. I really appreciate the initial design, install and now maintenance for my business. Highly recommend!!

New customer review, posted within the last 2 monthsKris Johnston
RW

Called Kyle on Sunday evening and he returned my call same day. They sent a technician out on Tuesday and cleaned and repaired a much abused system for some folks that are struggling at the moment. Grant was very professional and responsive. I appreciate that didn’t try to upsell anything. Just did a great job in this 100+ weather and thanked us for the opportunity.

Robert W