Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
Kyle was knowledgeable, very informative and friendly. We will definitely use this company again if needed.
Always professional and friendly.
Real happy with the professionalism. The gentlemen were friendly and knowledgeable. They explained what they were going to do. They answered all our questions and pointed out what some of the parts did. Minimal disruption of the household. They cleaned up the small amount of trash and dirt that came off of the old unit. Besides the excellent service, they showed up a day early. They called before coming out to make sure they were not interrupting any of our plans. Fair price, great service and veteran owned. Thanks for the great job.would highly recommend the company to friends.
Very good company. The owner Kyle will talk to you as long as it takes to understand your expectations. His crew is the same. Empire Heating and Air is the best HVAC company I have worked with in 40 plus years. I expect a lot when it comes to my home. Empire Heating and Air has delivered…plus!
Kyle is a true professional in every sense of the word! Prompt, efficient and honest! Not only did he fix my A/C, but he determined my compressor motor was still under warranty and arranged all the details of the exchange! I will recommend him to our entire HOA!
Fast and thorough! I appreciated the quick scheduling. They recognized the importance of our issue with the current heat advisory and scheduled with us same day! Our house is cool again 2nd call 2 yrs later. My AC stopped working at 5pm Friday I called after hours at 6pm. They came at 715pm. Amazing response time, knee what was wrong with in 10 minutes. Knowledgeable, courteous and respectful. I really appreciate their help. Highly recommend to anyone that needs ac fixed fast and well.
Kyle Henry with Empire Heating and Air, came to my home on a Friday evening, evaluated my issues, explained the situation and what he was going to do to correct them. He was very knowledgeable and fair. Empire is now my heating and AC go to. If you have any kind of issues with your heating and air conditioning, give them a call. Empire will do a great job.
Empire fit me in when my a/c went out unexpectedly on short notice. Kyle was very thorough and fixed the issue quickly!
Kyle and his crew were very professional, timely and courteous. He designed a great system for our 3500 square foot Barndominium. Would definitely recommend.
Came out on short notice, fixed what needed to be fixed and charged the system. Couldn’t be happier.