Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

CP

Kyle was very professional and friendly. He got our system up and running again quickly. Highly recommend!

Chase Pierson
TB

Kyle was a Godsend! I called 3 other AC companies before calling Empire. No one could come look at my Mom’s AC that stopped working today! Kyle was here within 2 hours of my initial call. He was professional, quick, and efficient! I felt that the price was fair for the work he did. I’m so thankful no one else could help us today! Thank you, Kyle and Thank you, Empire!!

Teresa Bruggink

On time, thorough, communicative, professional and clean.

New customer review, posted within the last 2 monthsJustin Johnson

Great service and very thorough.

Benjamin Knapp
AR

Had no question on who to call when we needed our AC repaired. Kyle and Grant worked on our unit ALL DAY and into the evening (in 100° weather) to ensure that everything was running smoothly before going home. If you want honest, great quality, and professional work they are who you need to call!

Abbi Read

Very prompt and very knowledgeable. Kept us informed at each step of the repair. I will definitely use this service again!!!

Norman Tarwater Jr.
PL

Kyle with Empire Heating and Air, LLC was very polite, personable and professional. He came the same day as the call, trouble shoot the unit, and returned three days later to install the new AC unit for my shop. I recommend them highly.

Pat Lang
SC

The tech was on time & very efficient. Solved the hvac issue I was having on that service trip. Would definitely recommend!

Shandra Crawford
RW

Called Kyle on Sunday evening and he returned my call same day. They sent a technician out on Tuesday and cleaned and repaired a much abused system for some folks that are struggling at the moment. Grant was very professional and responsive. I appreciate that didn’t try to upsell anything. Just did a great job in this 100+ weather and thanked us for the opportunity.

Robert W

 2 weeks ago

The best! Kyle and his crew are professional, courteous, and fantastic at the work they do. Kyle’s attention to detail is fantastic and you can tell by the job he does and the way he conducts himself that he cares and is passionate about his job. Pricing is very reasonable and he makes sure to clean up after himself which, for me, speaks volumes of his character and work ethic. Can’t recommend Empire Heating & Air enough. Job well done! Thank you sir!

Ryan Huff