Testimonials

Kyle was on time and assessed the problem quickly. He communicated out options clearly. His work was fast thorough and clean. The cost was extremely fair, a very good value.

I realized my ac stopped working at 11:30am and called Empire Heating. A friendly representative advised me he thought they could have someone here between 1 and 3 on the same day. At 12:29pm, I received a text that Stewart from Empire heating was en route. Stewart was able to quickly identify and repair the defective part. My air conditioner was back up and working within 30-min. After the repair, Stewart took the time to clean off my outside unit with a hose. He was packed up and gone by 1:28pm. Quick professional work with a positive attitude. I will use his services again for any future AC problems.

Kyle and Jarred were very thorough in their work. Everything was explained completely so I could understand. All work performed was approved by me prior to performing. Work area was left clean. They were very kind and respectful. Will definitely use again going forward.

In today’s world it is very hard to find reputable contractors. My interactions with Empire from the quote to the installation went exactly how it was presented. Their technician (Grant) was one of the best craftsmen I have seen here in Texas since I moved here. Grant went above and beyond to make sure that my installation was done correctly. If you need HVAC services I highly recommend this company. If possible ask for Grant. You will not be disappointed!!!

Very good company. The owner Kyle will talk to you as long as it takes to understand your expectations. His crew is the same. Empire Heating and Air is the best HVAC company I have worked with in 40 plus years. I expect a lot when it comes to my home. Empire Heating and Air has delivered…plus!

Kyle and his team are very responsive and reasonable. I really appreciate the initial design, install and now maintenance for my business. Highly recommend!!

Kyle does an excellent job in diagnosing problems and thoroughly checking on all components of the equipment. We are so pleased that we are now part of their yearly maintenance plan.

Kyle got out here quickly diagnosed the problem, fixed it and was out within an hour! Love doing business with the locals!

Absolutely recommend , prompt, friendly , very thorough and explained everything as well as showed me !! Highly recommended

Absolute BEST experience with an A/C service company ever! The issue with our A/C had stumped another HVAC company and us for 3 plus weeks. Kyle & Steven came out and meticulously worked through the list of all of the possible problems until they figured it out. We appreciate their knowledge, diligence and professionalism! Empire Heating and Air will definitely be our go to from this day forward! I highly recommend this company and they are local if you’re in the Wise County area. But they also service the DFW metroplex as well. This is also a veteran owned business Kyle served in the US Army in Iraq and Afghanistan so all the more reason to give Empire a call!