Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
In today’s world it is very hard to find reputable contractors. My interactions with Empire from the quote to the installation went exactly how it was presented. Their technician (Grant) was one of the best craftsmen I have seen here in Texas since I moved here. Grant went above and beyond to make sure that my installation was done correctly. If you need HVAC services I highly recommend this company. If possible ask for Grant. You will not be disappointed!!!
Kyle took good care of us! Kyle took his time to explain everything and the price was right! I’ll definitely use them again!
Empire fit me in when my a/c went out unexpectedly on short notice. Kyle was very thorough and fixed the issue quickly!
Kyle, Grant and his team are awesome. Got two full systems up and running in one day and went above and beyond to make sure some of the bad wiring in the house was fixed also. Competitive pricing and Highly recommend!
We called Kyle this morning to come to our office and he came right out to get us operating and cooling down. Excellent customer service and very knowledgeable about everything we needed, thank you Kyle.
Awesome company, awesome owner and staff. Professional and reliable.
Easily one of the best service experiences I’ve had. Kyle from Empire went out of his way to be accommodating, flexible, and fair. Furthermore, the job was done both quickly and well. From now on, Empire will be the first company I call.
Called Kyle on Sunday evening and he returned my call same day. They sent a technician out on Tuesday and cleaned and repaired a much abused system for some folks that are struggling at the moment. Grant was very professional and responsive. I appreciate that didn’t try to upsell anything. Just did a great job in this 100+ weather and thanked us for the opportunity.
I can’t say enough how great dealing with Empire was. Amazing customer service, professionalism , and quality work. Upfront and honest no surprises and they went over and beyond to ensure our system was replaced correctly. I’ll be using Empire for any of my HVAC needs and recommend them to anyone who needs a service call or complete unit replacement.
2 weeks ago
The best! Kyle and his crew are professional, courteous, and fantastic at the work they do. Kyle’s attention to detail is fantastic and you can tell by the job he does and the way he conducts himself that he cares and is passionate about his job. Pricing is very reasonable and he makes sure to clean up after himself which, for me, speaks volumes of his character and work ethic. Can’t recommend Empire Heating & Air enough. Job well done! Thank you sir!