Testimonials

We had an issue with our heating. I called in the morning and Kyle came by in the afternoon. He was very knowledgeable and professional, investigated the issue and even helped us fix the programming of the thermostat. When the time comes I will definitely trust him with repairing or replacing our system.

He came out at 9:00 pm to fix my air so I wouldn’t be without air all night. Good customer service.

Real happy with the professionalism. The gentlemen were friendly and knowledgeable. They explained what they were going to do. They answered all our questions and pointed out what some of the parts did. Minimal disruption of the household. They cleaned up the small amount of trash and dirt that came off of the old unit. Besides the excellent service, they showed up a day early. They called before coming out to make sure they were not interrupting any of our plans. Fair price, great service and veteran owned. Thanks for the great job.would highly recommend the company to friends.

Kyle took good care of us! Kyle took his time to explain everything and the price was right! I’ll definitely use them again!

I can’t say enough how great dealing with Empire was. Amazing customer service, professionalism , and quality work. Upfront and honest no surprises and they went over and beyond to ensure our system was replaced correctly. I’ll be using Empire for any of my HVAC needs and recommend them to anyone who needs a service call or complete unit replacement.

We called Kyle this morning to come to our office and he came right out to get us operating and cooling down. Excellent customer service and very knowledgeable about everything we needed, thank you Kyle.

The tech was on time & very efficient. Solved the hvac issue I was having on that service trip. Would definitely recommend!

Absolutely recommend , prompt, friendly , very thorough and explained everything as well as showed me !! Highly recommended

On time, thorough, communicative, professional and clean.

Empire Heating and Air was awesome from start to finish! Kyle, Jarrett, and the crew showed up right on time and were super professional the whole way through. They explained everything clearly, worked quickly but carefully, and made sure every detail was handled. You can tell they take pride in their work and it really shows in the final result. These guys made the whole process easy and stress free. Highly recommend them and glad I picked them for our full 1st floor HVAC replacement!