Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

JK

Great service Started out with a nice affordable flat rate for diagnostics and then a flat rate again when they found what was wrong with the ac unit I paid what they quoted me and not a cent more than what they quoted me They taught me how to upkeep the ac unit myself for the future as well Great experience from start to finish

Jacob Kaul
5
PaLM

Very good company. The owner Kyle will talk to you as long as it takes to understand your expectations. His crew is the same. Empire Heating and Air is the best HVAC company I have worked with in 40 plus years. I expect a lot when it comes to my home. Empire Heating and Air has delivered…plus!

Pat and Lisa Murphy
5
JJ

Excellent company! They were able to get us in same day. Our tech Kyle was absolutely the best! He explained everything so we understood and has a great friendly personality. They will be our go to company for any HVAC needs from now on. Would recommend them to anyone with HVAC needs from small to large.

Jay Johnson
5

Awesome company, awesome owner and staff. Professional and reliable.

Randy Lemme
5
EG

Kyle was so nice to make the time to come out to our property later in the evening. He explained everything and helped us choose an option that was best suited for us! Would highly recommend!

Erika Gopffarth
5
RW

Called Kyle on Sunday evening and he returned my call same day. They sent a technician out on Tuesday and cleaned and repaired a much abused system for some folks that are struggling at the moment. Grant was very professional and responsive. I appreciate that didn’t try to upsell anything. Just did a great job in this 100+ weather and thanked us for the opportunity.

Robert W
5
JS

I realized my ac stopped working at 11:30am and called Empire Heating. A friendly representative advised me he thought they could have someone here between 1 and 3 on the same day. At 12:29pm, I received a text that Stewart from Empire heating was en route. Stewart was able to quickly identify and repair the defective part. My air conditioner was back up and working within 30-min. After the repair, Stewart took the time to clean off my outside unit with a hose. He was packed up and gone by 1:28pm. Quick professional work with a positive attitude. I will use his services again for any future AC problems.

J Strong
5

Great experience with Kyle. He explained everything to us and gave us options to think about. Very fair pricing, easy to schedule and great communication on arrival. Definitely happy to have Kyle as our on-going Service guy! Thank you.

Pam Grether
5
DS

Empire is a great company, they are quick to respond. Kyle an Grant are the best guys to work with and very efficient. They did an excellent job installing a new hvac system for us.

Dana Stokes
5

He came out very quickly and was fast to diagnose what the problem was with our HVAC. Highly recommend!! Also very fair with pricing!!

Margie Flores
5