Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
Absolute BEST experience with an A/C service company ever! The issue with our A/C had stumped another HVAC company and us for 3 plus weeks. Kyle & Steven came out and meticulously worked through the list of all of the possible problems until they figured it out. We appreciate their knowledge, diligence and professionalism! Empire Heating and Air will definitely be our go to from this day forward! I highly recommend this company and they are local if you’re in the Wise County area. But they also service the DFW metroplex as well. This is also a veteran owned business Kyle served in the US Army in Iraq and Afghanistan so all the more reason to give Empire a call!
Called Kyle on Sunday evening and he returned my call same day. They sent a technician out on Tuesday and cleaned and repaired a much abused system for some folks that are struggling at the moment. Grant was very professional and responsive. I appreciate that didn’t try to upsell anything. Just did a great job in this 100+ weather and thanked us for the opportunity.
Kyle Henry with Empire Heating and Air, came to my home on a Friday evening, evaluated my issues, explained the situation and what he was going to do to correct them. He was very knowledgeable and fair. Empire is now my heating and AC go to. If you have any kind of issues with your heating and air conditioning, give them a call. Empire will do a great job.
Kyle, Grant and his team are awesome. Got two full systems up and running in one day and went above and beyond to make sure some of the bad wiring in the house was fixed also. Competitive pricing and Highly recommend!
Thank you for our new HVAC System! Crew were polite and professional! Would definitely recommend Kyle and Grant! Thank you! Ed and Kay